Symptoms

When trying to activate FineReader PDF with the license file from the previous workstation, the following error message appears:
The license file *.ABBYY.License is activated for the other computer. 

Cause

The old license file received before can not be used on the new PC. The old license file can not be used if the computer's configuration is changed, its hard disk is formatted, or its operating system is reinstalled/changed as well. 

Resolution

• Fastest: Activate the program using the corresponding serial number via the Internet 
• If your version of FineReader is unsupported: you need to contact our Customer Support team