ISIS scanning error: Insufficient Permissions

Symptoms

In Scanning Station while scanning via ISIS protocol an error occurs:

Insufficient Permissions

Cause

To interact with scanners via ISIS a third-party library Captiva Pixtools Toolkit is used. Versions of that library that are older than 8.5 do not support Windows 8 and later, and can cause this error. 

Resolution

Install Captiva Pixtools Toolkit v.8.5 or later.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.