Questions:
If at the verification stage, a particular field (Like Invoice number) is empty, then how to route the document/batch again back to the verification stage and should not be able to be sent to the next stage.
Solution:
From the Project->Project Properties->Workflow->under Advanced workflow-> create an additional custom stage and place it right after Verification (and before the Export stage). Let's name this stage as "Send Back to Verification If Invoice Number is Empty"
Then inside this stage, the Entry Conditions is as default Always
For the Exit Routes add the Stage... and choose Verification
And in this stage add this rule where the "Field value satisfies the expression" that the InvoiceNumber is equal to blank
Then when the operator tries to complete the task and if the Invoice Number field value is blank/empty, FlexiCapture will automatically resend it back to Verification
Comments
3 comments
Nicolas Vouhe
Hello!
Alternatively, you can set up a script on the Stage Tools tab in the project properties, for the verfication stage, that will check if a given field is empty or has errors, and prevent the user from closing the task with an error message.
THe user will then know why the document remains in verification, instrad of seeing a new verification task created after he already closed the task :)
Regards
Nicolas
Xavier LIENART
Hello Nicolas Vouhe
Do you have a screenshot to identify the location of this script in the Stage Tools tab of the project properties?
Thanks
Best regards
Xavier
Xavier LIENART
Finally, I think I have the answer here:
https://support.abbyy.com/hc/en-us/articles/6614018254995-How-to-fetch-Verification-Station-User-before-export-
https://support.abbyy.com/hc/en-us/articles/360013842800-How-to-prohibit-Verification-Operators-closing-a-task-with-rule-errors-or-unverified-symbols-
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