Question
What is Support ID?
Answer
The Support ID is the unique identifier of a serial number that contains information about the license and the computer on which it is used. The Support ID provides additional protection and can be checked by the Support Team to provide customer support.
When the program is activated, the Support ID can be found in the Help menu > About > License Info.
If the serial number of the copy of the program is lost, but the Support ID is known, please submit a request and specify the Support ID. The Support Team will help restore the serial number of the program.
Additional information
Is it possible to activate the copy of FineReader with the Support ID?
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