Hi All,
I have created a new Hot Folder but when I am trying to import files from there its showing me error in the event log "Cannot access the Hot Folder directory {Hot Folder path}". It's already shared with everyone with read/write permission granted.
I have one working Hot Folder already in my system and this new Hot Folder is also configured in the same way but this new Hot Folder is not importing the files.
Any suggestion will be helpful.
Comments
1 comment
Hello Vaibhav,
The antivirus may block this hot folder from being checked. Please check the article:
https://support.abbyy.com/hc/en-us/articles/360020660740-Adding-FlexiCapture-12-to-the-white-list-of-antivirus
As the second point, you can check if the full control permissions are provided:
Kind regards,
Dmytro
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