If there are issues related to processing server or during processing, the Processing Server and Station Logs will need to be collected by:
1. Enable login in the Processing Server by enabling the "write Processing Server trace Log". Right-click on the Server (Ex: ProcServer) and select Properties.
2. Enable login in the Processing Station by enabling the "write Processing Station trace Log". Right-click on the Station (Ex: ProcStation) and select Properties.
Logs are saved by the FC-log system at %ProgramData%\ABBYY\12.0\FlexiBr[Svc]\Logs. Inside the "Logs" folder, the FC-Log system creates one of the subfolders: Server and Processingstaion.