This article describes the possible causes of this error and provides resolutions for each.
Cause: Antivirus
- An antivirus or endpoint security tool is blocking FlexiCapture components, which affects the processing of documents.
Resolution
Cause: Access is restricted
- Some of the accounts used by the FlexiCapture cannot access the mentioned files.
Resolution
Cause: File is already in use
- Two processes accessed the same file at the same time.
- This can happen due to a heavy workload (for example, the FlexiCapture component was not able to free the file in time).
Resolution
- If this is the case, and the above error does not affect the processing, then the error does not require any specific actions for elimination.