Symptoms

Scanning station 12 installation fails with the error message:

Error 1722. An error occured with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action Launch_JTrigrammsInstallerExe, location: ...\Trigram...

Cause

Required C++ libraries may be missing.

Resolution

Install the latest Visual c++ distributable packages from the Microsoft website and try installing the Scanning Station anew.