Question

Is it possible to set the priority of tasks in the Processing Server permanently, specifically the document import tasks? These are set to low, but I want to change this to high for some queues.

Answer

No, the priority of tasks on the Processing Server cannot be changed.

The import tasks priority is low by design, to avoid overloading the FlexiCapture 12 complex with new documents, while the processing and export of the older ones are not finished.

Here are possible ways to cope with the situation:

• lowering batch priority of batches you want to postpone processing, and raising the priority of batches you want to get processed faster
• holding the batches to be postponed at a special stage (Verification type) right after import, and manually sending them into further processing when it is time
• using API application for moving batches into further processing automatically on schedule
• adding a separate Processing Station for import tasks only