Symptoms

The following warning message appears in the Windows Event Log:

FlexiBr: MSG_SYS_SI_UPLOAD_TASK_TIMEOUT

Cause

This message can be displayed when the system load is high and resources are insufficient.

Resolution

Check the environment structure with reference to the recommended scaling and make sure there are no performance issues using the bottleneck detection methods.

As a temporary solution, it is recommended to increase the task timeout. More details can be found in the following ABBYY Knowledge Base article: How to adjust timeouts in FlexiCapture.