Export to Excel (xls and xlsx files) in FineReader Server 14 fails with UnicodeTranslation.cpp, 88 error

Symptoms

Export to Excel (xls and xlsx files) in FineReader Server 14 fails with the following error:

D:\Build\TeamAgent\_work\3\s\0\Morphology\LangInfo\LangInfo\src\UnicodeTranslation.cpp, 88.

Cause

The interactions between the older versions of FineReader Server 14 and the Use Unicode UTF-8 for worldwide language support functionality of Microsoft Windows.

Resolution

The issue was fixed in the FineReader Server 14 Release 3 Update 2 (build 14.0.3.378). The latest version of FineReader Server 14 can be downloaded from the FineReader Server 14 download page.

As a workaround, the Use Unicode UTF-8 for worldwide language support functionality of Microsoft Windows can be disabled in the System Settings > Time & Language > Language > Administrative language settings > Language for non-Unicode programs > Change system locale window:

mceclip0.png

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