Question

How to send the FlexiCapture 12 project to Customer Support correctly so that it can be properly examined?

Answer

1. Open the project from the server at the Project Setup Station.
2. In Project Setup Station main menu, go to the Project > Export project:
   
3. Navigate to the local project folder, take the entire folder where the .fcproj file is, with all its subfolders, zip it, and upload it to the provided share location.
   
   The entire FlexiCapture project, not just the .fcproj file, should be sent, as otherwise the project will not open without other required files.