Error message "Conversion of file ...timed out." for the XLSX output

Symptoms

Issue with the processing of the excel (.xlsx) files.

In the FineReader Server Jobs node, you can see the error message: "Conversion of file ...timed out".

 

File_issue_message.PNG

Cause

The time period for the conversion of this file is not enough.

Resolution

Increase JobAssemblingTimeout from "120" to "260" in the workflow file :

  1. Export your workflow "WorkflowName.xml" and open it (NotePad++ for example)
  2. In the JobAssemblingTimeout string change value from "120" to "260"JobAssemblingTimeout.PNG
  3. Save changes and import the workflow to FineReader Server 14 Administration Console:
    Workflows -> Load Workflow Settings.

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Recently viewed