Applications Fail to Start with Kernelbase.dll error


Faulting application name: Abbyy.FlexiCapture.Connect.exe

Faulting module name: KERNELBASE.dll

Faulting application path: C:\Program Files (x86)\ABBYY FlexiCapture Connect\Abbyy.FlexiCapture.Connect.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Inside windows logs


The file KernelBase.dll is a DLL file stored in the system folder of Windows operating system. It is created automatically during the installation of the Windows operating system. KernelBase.dll is used to launch .exe applications. When it is corrupt, you will get .dll missing or not found error when you start the programs.


Method 1: Register the .dll file.


  • Tap on the Windows key on your keyboard and type Command prompt.
  • Right click and Run as administrator.
  • Type: regsvr32 KERNELBASE.dll
  • Restart the computer and check.


Method 2: Copy the same file from another computer.


I would suggest you to copy the KernelBase.dll file from another computer running the same version and editionof Windows operating system.


The location of the file KernelBase.dll differs in each system based on the architecture. If it is 64-bit Windows OS, then the KernelBase.dll file is located in C:\Windows\SysWOW64. If it is 32-bit OS, then KernelBase.dll file is located in C:\Windows\System32.


Method 3: Create a new user account.


The reason might be due to user account corruption, so I would suggest you to ‘Create a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location. So your data will be saved under C:\Users\User_name. 


Have more questions? Submit a request



Please sign in to leave a comment.