Connection issue with Web Scanning Plugin


We've installed FlexiCapture and the plugin on end-user machines:

But then when trying to access the specific pages in the web console we get the following error for both Web Capture and Web Scanning Stations:



This situation may be caused by using VPN and/or Proxy


if you use a Web-scanning station in your environment and need to access the server through Proxy,
the options are either update to at least FlexiCapture 12 Release 3 Update 4 ( or as mentioned in the article exclude the necessary computers/users and FlexiCapture server addresses from the proxy.

To set up Login page on a Web Capture/Web Scanning stations in a case if you use Proxy you could use a key:

<add key="LoginStationUrl" value="../Login" /> ../Login

Specifies the path to be used for logging in to the station.

Note: You can use this key to customize the URL or specify the address of your proxy server.

More information about that you can find in this article.

Have more questions? Submit a request



Article is closed for comments.