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Getting Help

Help Center
Getting Help

Email & Marketing Preferences

How to unsubscribe from ABBYY email newsletter
How to subscribe to ABBYY newsletters to receive information about upcoming promotions and discounts?
How can be changed the email address used for marketing communications?

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Product Support & Lifecycle

ABBYY Products Lifecycle Status
Product Life Cycle and Software Maintenance Policy
ABBYY Support and Maintenance Terms
FineReader line unsupported products
Registration and activation of unsupported ABBYY products or their versions on ABBYY website

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Help Center Account & Access

Challenges with log in to Zendesk (Help Center) when using Safari web browser
Creating an account on the ABBYY Help Center
What browsers are supported by the Help Center?
I forgot my ABBYY Help Center password. Can I reset it?
How do I change my ABBYY Help Center password?
How do I edit my ABBYY Help Center profile?

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Contact & Manage Support

How do I contact Sales?
How do I contact ABBYY Customer Support?
How do I create a support request?
What ABBYY Support Covers (and What It Doesn’t)
Why can't I submit my request?
Where can I review all my support requests?

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