FlexiCapture
Runtime
- How to send tasks from Exceptions to Processed?
- How to change the font color for fields values on Verification Station?
- Is there a way to use the FlexiCapture 12 project in the FlexiCapture 12 environment with lower version?
- What Creation Time in the Tasks Queue represents?
- Database Check Rule doesn't show any records when opening the Lookup window
- Scanning Station cannot display PDF File
Import and Export
- Code ErrorAcccssDenied Message: Access is denied. during configuring MS GRAPH
- What servers and service accounts need to have access to SQL databases to export fields?
- How to use the date (without the time) of the document processing in the export file name?
- Cannot map an existing database column to a field in Export to ODBC-compatible database settings.
- Why is OAuth 2.0 Authentication option for IMAP is greyed out?
- Modifying batches during sending is forbidden
Project Setup
- Opening the Excel file in the script fails with error "Microsoft Excel cannot access the file"
- FlexiCapture consumes all the RAM when exporting a large project
- Exceptions tasks are not shown on Web Verification
- The "Match Document Definition" option is not active in the Verification station
- Does the order of Document Definitions have any impact on the matching process?
- Is it possible to do asynchronous calls in FlexiCapture scripts?
Specifications
- FlexiCapture 12 Specifications
- FlexiCapture 11 Specifications
- FlexiCapture 12 Windows Server 2022 support
- The difference between FineReader, FineReader Server and FlexiCapture
- Is there a recommended or hard limit on the maximum number of records that can be stored in a Dataset?
- Is there a way to save the full path to the original file in FlexiCapture Cloud?
Documentation
- Troubleshooting Guide for ABBYY FlexiCapture 12
- What functionality of “Check Rules” in web Verification station
- Does FlexiCapture check if the whole file is uploaded to the folder before importing?
- Email notifications options limited only for "New request for permission" in FlexiCapture 12.
- Where and how the e-mail image import profile credentials are stored?
- Where the list of comments is stored?
Licensing
- How to renew Subscription License in offline environment
- How to activate the FlexiCapture 12 license from another computer, if the target computer doesn't have access to the internet
- Error on opening Project Setup Station or Verification Station: Cannot find working license <license number> on <server>.
- Error "Cannot process page because license page limit has been reached" in FlexiCapture 12.
- "No main license selected ..." error when opening Verification Station in FlexiCapture 12.
- Several single user licenses on one PC/VM
Administration and Monitoring
- Hide Flexicapture 12 station monitor notifications?
- When BatchType ID are modified in the database?
- Сlear field if to many questionable characters
- Windows Server 2016, 2019 support
- Should all ABBYY FlexiCapture 12 Distributed components have direct access to the File storage?
- A runtime error occurred login failed for user 'domainname\machinename$'
Known Issues
- Cannot connect to 'http://fc-app-server-name' (error code: 12007). (15) Unknown error. Error code: 0x2ee7
- The Field "Field Name" from Flexilayout is missing in the Document Definition
- Warning message: C:\Users\<user>\AppData\Local\Temp\<filename>.tmp is corrupted and Internal program error: D:\Build\TeamAgent\_work\2\s\Awl\Src\MenuAwl.cpp, 254
- Error: A name cannot contain character ' '.
- You have no permissions for selected project
- RPC error during training NLP batch: Diagnostic Message: 950(0x000006BA) 1050(0x000006BA)
FlexiLayout Studio
- Is it possible to restore FlexiLayout project from .fcdot file?
- How to fix when pages with the correct orientation are incorrectly rotated after uploading to FlexiLayout Studio
- A check-list for situations when the documents do not match with a FlexiLayout-based Document Definition and become Unknown Document despite being correctly matched in FlexiLayout Studio
- Flexilayout Studio shows an error during matching of the layout: The data set is outdated. Please update it.
- Unable to preview the search area when adjusting offset in FlexiLayout
- Compilation error while using UseRawText() method in FlexiLayout Studio
Reporting Service
- "HTTP ERROR 500.19 - Internal Server Error" when trying to go to the Reporting Service in the browser after initial installation.
- How to change the data retention in FlexiCapture Reporting Service?
- Is there a cleanup option in ABBYY Reporting Service?
- Reporting Service (Writing service) isn't populating data in the database.
- FC12 ReportingService. The term 'CreateEventlogDb.ps1' is not recognized as the name of a cmdlet.
- How to get verification time spent per a document via Reporting Service?
Tips and tricks
- Task status WaitForAction in Flexicapture Cloud API portal.
- Why the user list in the Administration and Monitoring console is empty?
- How to get the original name of the file that was uploaded
- Batches at exception stage are not visible in web verification
- Can not alter database settings - "Run the browser as administrator" plaque is always present
- Account selection does not show up when authenticating MS Graph API
Recognition (OCR)
- What is required to be able to recognize documents in Arabic in FlexiCapture 12?
- Unknown document status even though it was correctly matched in FLS. FlexiCapture cannot match document
- How to improve recognition for shaded fields
- Additional despeckling in ABBYY FlexiCapture 12.
- How to exclude pages from recognition in FlexiCapture 12 Distributed?
- Supported OCR Text/Print Types
Scanning
- Emails are imported, but no batches are getting created.
- Is Scanning Plugin backward compatible?
- How to check the Scanning Plugin version?
- Low-quality, blurred thumbnail (image preview) in rescanning tasks in FlexiCapture 12 Scanning Station
- ISIS scanning warning: Unregistered or Development Version
- ISIS scanning error: Insufficient Permissions
How To
- How to access RepeatingGroup field via scripting?
- How to open Select FlexiCapture Mode
- How to download the attachment as a file?
- How to upload the attachment to the specified object?
- How to resolve "Exit Code: 4" when converting email with OpenOffice on a separate Processing Station
- How to validate the recognized data against the data set?
FlexiCapture 12 Known Bugs
- FlexiCapture: Keep getting warnings "The description for Event ID 1 from source FlexiCapture User Station cannot be found"
- The document goes to the Exceptions folder even without creating a batch
- Flexilayout Studio. The Object Collection element, which is located on several pages, may not be found.
- The field value is not a date (String was not recognized as a valid DateTime)
- IPE during the open of batch/task on verification station: E:\TfsBuildAgent\_work\32\s\Build\FineObjects\lnc\Object.h, 344.
- The batch is continuously producing log messages including: Internal program error:src\RecordBindings.cpp, 1159
Internal articles
- How to collect mini dump on the station on IPE?
- File Storage size is increasing - Full Guide
- Field's region is found, but data is not being extracted when this region is split between two pages.
- Does the FlexiCapture installation modify the network access control list (ACL)?
- FC12 - Index out of range problem
Environmental issues
- FlexiCapture 12 API. How to save Session Identifier in Collection Variables?
- Unable to open FlexiCapture Administration and Monitoring Console because of error "ABBYY FlexiCapture Web Services: Requested operation requires an OLE DB Session object, which is not supported by the current provider."
- Error "Could not export to '<Export profile name>' because access to <Export path> was denied" in FlexiCapture 12.
- Applications Fail to Start with Kernelbase.dll error
- Error at Web Verification when using WIBU USB Dongle key in FlexiCapture 12: "An error occurred: Cannot get license ticket""
- Error on starting FlexiCapture 12 Administrator Station: Windows cannot access the specified device, path, or file.